Terms and Conditions

Last updated: April 18, 2025

1. Acceptance of Terms

By accessing or using adlerhealth.com (“Site”), you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy. If you do not agree, you may not access or use the Site.

2. Modifications

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a new effective date. Your continued use after changes constitutes acceptance.

3. Services Provided

Adler Health provides mental health services via licensed professionals through secure telehealth technology. Where appropriate and legally permissible, prescriptions may be issued and medications made available for purchase through affiliated or third-party pharmacies.

4. No Emergency Services

Adler Health is not a substitute for emergency care. If you are in crisis, call 911 or go to the nearest emergency room. If you are experiencing suicidal thoughts, contact the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).

5. Eligibility

You must be at least 18 years old and legally permitted to use telehealth services in your state. By using the Site, you represent and warrant that:

• You are at least 18.
• You reside in a U.S. state where Adler Health operates.
• All information you provide is accurate and complete.

6. Medical Disclaimers and Informed Consent

By using our telehealth services, you consent to receive medical care through electronic communications and understand:

• Telehealth may not be as complete as in-person care.
• There are potential risks, including transmission delays or unauthorized access.
• The healthcare professional may determine that telehealth is not appropriate for your condition.

You agree that all diagnoses, treatments, or prescriptions are provided at the sole discretion of the licensed professional based on applicable laws and standards of care.

7. Prescription Services and Medication Fulfillment

Where appropriate, licensed clinicians may prescribe medications. Prescriptions are subject to federal and state regulations. Medications may be fulfilled via partner pharmacies. You must provide accurate medical history and comply with all instructions for use and delivery.

If a prescription is written by a licensed Adler Health provider through a telehealth consultation, the prescribed medications will be delivered directly to the client’s home address as provided during the intake or checkout process.

Adler Health does not guarantee that a prescription will be written.

8. User Accounts

To access certain services, you must create an account and maintain accurate, complete information. You are responsible for safeguarding your login credentials. You agree not to share your account and to notify us immediately of unauthorized use.

9. Payment Terms

Fees for services and medications are clearly displayed at the point of purchase. You agree to pay all applicable charges and authorize Adler Health or its payment processors to charge your payment method. All sales are final unless otherwise specified.

10. Prohibited Conduct

You may not:

• Misrepresent your identity or medical history.
• Attempt to obtain medications fraudulently.
• Violate any applicable law or regulation.
• Interfere with the operation of the Site.

11. Intellectual Property

All content on the Site, including but not limited to text, logos, videos, software, and interfaces, is the property of Adler Health or its licensors and is protected by copyright and trademark laws. You may not reuse, reproduce, or distribute this content without permission.

12. Third-Party Services and Links

We may link to third-party websites or partner services. Adler Health is not responsible for third-party content, terms, or policies. Your interactions with these services are solely between you and the third party.

13. Disclaimer of Warranties

The Site and all services are provided “as is” without warranties of any kind, including fitness for a particular purpose, merchantability, or non-infringement. We make no guarantee regarding the accuracy, availability, or outcomes of using our services.

14. Limitation of Liability

To the fullest extent permitted by law, Adler Health shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or services, including but not limited to lost profits, emotional distress, or data loss.

15. Indemnification

You agree to indemnify and hold harmless Adler Health, its affiliates, officers, employees, and contractors from any claims, damages, losses, or liabilities arising out of your use of the Site or violation of these Terms.

16. Compliance with State and Federal Law

Adler Health operates subject to all applicable U.S. federal and state laws and professional licensing requirements. Users are responsible for ensuring they are located in a state where our services are offered and legal to use.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the State of California. Any legal action must be brought in the courts located in United States, California, unless otherwise required by applicable law.

18. Contact Us

If you have questions about these Terms, contact: